Customers’ ever-changing demands for last-mile delivery have forced eCommerce companies to rethink what it means to deliver efficiently.
Due to the eCommerce ecosystem’s reliance on timely delivery, it is critical to resolve issues that develop during the final leg of the shipping route. To ensure customers satisfaction, modern businesses must exert the utmost control over their deliveries.
With same-day delivery alternatives such as Amazon Prime accessible on the marketplace, the only way to assure customer happiness is to implement an efficient last-mile delivery software solution.
Last Mile Delivery Software: An Overview
In eCommerce, “last-mile delivery” refers to the distance a package travels from the last transit hub to the customer’s location. The best last mile delivery software is simply a logistic solution that assists you in optimizing the shipment’s last-mile journey.
By integrating with your online storefront, this software can accurately estimate delivery dates at checkout, manage logistics with care, and take rapid action if anything really goes wrong along with the delivery.
Top 10 Last Mile Delivery Software To Pick in 2024
1. ClickPost
ClickPost is a leading provider of sophisticated logistics solutions for eCommerce organizations. This SaaS platform employs ML and AI-powered technologies to tackle all of the last-mile delivery challenges that arise.
Key Features:
- It works with more than 150 carriers and has a multi-carrier management system that is easy to use
- Allows clients to see the current status of their orders on a branded website.
- For each package, the system automatically assigns a carrier based on its region and delivery instructions.
2. OnFleet
OnFleet is a San Francisco-based logistics startup that specializes in untangling the complexities of last-mile delivery. It serves consumers in more than 90 countries and boasts some of the world’s most well-known companies as clients.
Key Features:
- The OnFleet App utilizes an AI engine to optimize shipping routes in order to avoid traffic congestion, handle bad weather conditions, and boost on-time rates in order to get the product to the consumer as quickly as possible.
- With the Auto-Dispatch function, a delivery driver is assigned based on where the delivery location is located.
- Using a real-time tracking function, you and your client can always see precisely where the package is at any given time.
3. Shipsy
A 3PL platform called Shipsy offers e-tailers last-mile logistics software solutions. For the time being, it’s operating throughout the Middle East and North America.
Key Features:
- Real-time route optimization is paired with multi-stop delivery in the application. The driver may choose the quickest and most efficient path to get the most deliveries done in the shortest amount of time.
- Orders may be tracked in real-time from the moment they are sent all the way to the end of the final mile.
- To maximize vehicle space, the software selects transport vehicles and allocates packages based on their size.
4. Track-POD
Track-POD software truly operates through an app to provide consumers with delivery management options. The app is available for both Android and iOS smartphones and can be downloaded quickly.
Key Features:
- Track POD is really easy to use. You don’t have to struggle to find your way through the app’s features and in-app purchases.
- Using geotagging and automatic route optimization, shipments may be tracked all the way to their final destination.
- Once an order is placed, the app provides a fairly accurate estimate of the delivery time.
5. Starship Technologies
When discussing a completely automated shipping experience, Starship Technologies must be mentioned. This startup manufactures self-driving robots that deliver orders directly to customers’ homes.
Key Features:
- This solution combines the capabilities of hyperlocal delivery with last-mile logistics. The robots pick up goods from local retailers and deliver them to customers who order them online.
- With the mobile app, customers can place orders and get an estimate of the delivery time right away.
- Cargo bays are protected by a lock and may only be opened by customers who have the relevant application.
6. Nuro
Nuro is another delivery solution that combines hyperlocal distribution with the last-mile delivery paradigm. Last-mile delivery is an area that is often disregarded, so it recently partnered with FedEx to introduce ground-breaking technologies.
Key Features:
- Future-looking, unmanned, and completely autonomous fleets get items to the client on schedule.
- Customizable payload spaces allow you to pack everything from food to medications and groceries inside the vehicles.
- The software’s last-mile tracking function is one of its most notable features. Nuro will notify customers of important milestones via the phone.
7. LogiNext
For eCommerce companies, LogiNext Solutions provides a wide range of last-mile delivery alternatives that enable consumers to get their products in a timely manner. As of right now, it’s up and running in the United States, Singapore, Indonesia, and the United Arab Emirates. Moreover, their shipping collection offers both reverse and on-demand delivery options for its clients.
Key Features:
- Dynamic rerouting is included in the route-mapping tool, allowing drivers to change routes at the last minute if a client asks for an address change.
- Delivery agents are given electronic proof of delivery to reflect the successful completion of timely delivery.
- It is one of the few firms that allow customers to pay with cash upon delivery.
8. Scurri
Scurri is an all-in-one delivery management platform that includes trustworthy last-mile solutions. On-time delivery and cost-effective integration have made it a popular choice in the eCommerce sector.
Key Features:
- With a simple click, you may switch between on-demand and slot-based shipments.
- In addition to providing real-time information for order monitoring, they are renowned for maintaining and enforcing SLAs.
- This comprehensive analytics report provides in-depth insight into delivery problems, delayed orders, false and unsuccessful attempts.
9. Onro
Onro is a software platform that focuses only on providing last-mile delivery services for small and medium-sized businesses. With the Onro App, you’ll be able to scale up and de-clutter the delivery process.
Key Features:
- eCommerce businesses may use the app’s white-label branding options to customize their own pages.
- A buyer will notice your branding and logo when they open up the app to check on the status of their purchase.
- Users can select from a wide variety of languages. Whatever language your customers speak, Onro is there to offer them a complete experience.
10. SmartConsign
Smart Consign is a SaaS channel that is hosted on the cloud. It focuses on enhancing the last-mile delivery process and offering cost-effective shipping methods. Established in 2008, the brand’s reputation has quietly spread around the globe since its inception.
Key Features:
- Delivery options are available for both domestic and foreign customers. Provides nationwide same-day delivery (SDD) services as well.
- Allows clients to pick their preferred language, time zone, currency, and other preferences.
- A built-in customer support feature is also included in the software.
Conclusion
Operationalizing last-mile delivery has proven to be a difficult challenge to overcome. Nevertheless, it is a critical component of a delivery process. You should take time to reflect on the future of your company.
Then, select the solution that you believe would best fulfill your needs. We hope this blog will assist you in choosing the best last-mile delivery platform for your business.
Satyam Chaturvedi
Satyam Chaturvedi is a Digital Marketing Manager at Arka Softwares, a leading app development company dealing in modern and futuristic solutions. He loves to spend his time studying the latest market insights.